SolarWinds Backup Help

Backup Manager installation on Windows and macOS

To start using the Backup Manager, download an installer for your operating system. The installation wizard guides your through several quick steps.

Step 1: Language settings

The Backup Manager is available in many languages. Choose the language for the current installation.

Step 2: Personal access

Enter your access details for the Backup Manager. Your device name and password is required.

If you need access details, please contact your system administrator or service provider.

Step 3: Security code/Encryption key

Set a security code/encryption key that will be used to encrypt your data. It can be any word or sentence of your choice. Using this secret code, you can encrypt your files with a strong encryption algorithm, thus keeping your private data protected from unauthorized access. The most important challenge is finding the best code, the one that you can remember but that no one else knows or can guess. There is an encryption limit of 100 characters for the security code/encryption key.

You must remember your security code. It will not be possible to access your backup data without it or to re-install the current backup device.

Step 4: Schedule your backup (optional)

You can specify at what time to start regular backups and choose appropriate frequency.

Step 5: Report via email (optional)

Enter your email address to start receiving email reports on the statuses of recent backup activities. The frequency of report delivery is customizable.

Step 6: Automatic selection for backup (Windows workstations only)

You can quickly populate your backup selection with documents, images and videos detected on your computer.

You can change your initial choice of the file groups after the installation as well as refine your backup selection.

Ensure you enable Full Disk Access for the Backup Manager before running backups on macOS 10.14 (Mojave) or later.